Privacy Policy

1. Introduction

Lex Protocol, developed by Avci Technologies (ABN: 69688146581), is committed to protecting your privacy and maintaining the confidentiality of your legal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.

This Privacy Policy applies to all users and complies with:

• Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth)
• General Data Protection Regulation (GDPR) for European Union users
• Applicable app store requirements (Apple App Store, Google Play Store)

2. Information We Collect

Account Information

• Name and email address
• Professional credentials and firm information
• Password (stored in encrypted form)

Legal Content

• Voice recordings (processed and then deleted)
• Legal file notes and documents
• Matter organization and categorization

Usage Information

• App usage patterns and feature utilization
• Error logs and performance data
• Subscription and billing information

3. How We Use Your Information

Service Delivery

• Process voice recordings into legal file notes
• Organize and categorize your legal matters
• Synchronize data across your devices
• Generate PDF and Word document exports

Communication

• Send service-related notifications
• Provide customer support
• Send subscription and billing updates

4. Data Security and Protection

Technical Safeguards

• End-to-end encryption for data transmission
• AES-256 encryption for stored data
• Secure cloud infrastructure with Firebase
• Regular security audits and monitoring

Professional Protections

• Attorney-client privilege considerations
• Confidential information handling protocols
• Staff confidentiality agreements
• Limited access controls and logging

5. Information Sharing

Limited sharing for service delivery

• Google Firebase for authentication and data hosting
• App Store platforms for subscription processing
• Professional service providers (legal advisors, auditors) when required

Legal disclosure: We may disclose information when required by law or to protect our legal rights, but we will notify you unless legally prohibited.

6. Your Privacy Rights

Australian Privacy Law Rights

• Access your personal information
• Correct inaccurate information
• File complaints about privacy practices

GDPR Rights (EU Users)

• Right of access and data portability
• Right to rectification and erasure
• Right to object to processing
• Right to withdraw consent

To exercise these rights, contact us at supportteam@lexprotocol.co

7. Data Retention

• Account data: Retained while your account is active
• Legal notes: Retained per your document management needs
• Voice recordings: Processed immediately and deleted
• Deleted accounts: Data removed within 30 days

8. Contact Information

Complaints

• Australia: Office of the Australian Information Commissioner (OAIC)
• EU: Your local Data Protection Authority

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email and in-app notifications. Your continued use of the service after changes constitutes acceptance of the updated policy.